Last updated: July 27, 2026
ArcMeow (“us”, “we”, or “our”) operates the https://arcmeow.com website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you:
- Personal Identification Information: Name, email address, shipping address, billing address, phone number (only for order fulfillment and customer service)
- Payment Information: Credit card numbers, payment account details (processed securely by our payment partners, we never store full credit card information on our servers)
- Usage Data: IP address, browser type, pages visited, time spent on pages, device information (for website improvement and fraud prevention)
- Cookies: We use cookies to remember your cart contents, remember your preferences, and analyze website traffic. You can control cookies through your browser settings.
2. Use of Data
ArcMeow uses the collected data for various purposes:
- To process and fulfill your orders, we only deliver goods to contiguous 48 states of the United States. Alaska and Hawaii are excluded from our delivery scope.
- To provide customer support and respond to your inquiries
- To send transactional emails (order confirmations, shipping updates)
- To send marketing emails about new products, promotions, or news, only if you have explicitly opted in to receive such communications (you can unsubscribe at any time)
- To detect, prevent and address fraud, security issues, or technical problems
- To comply with legal obligations
3. Disclosure Of Data
We do not sell, trade, or rent your personal identification information to third parties. We may share your information only with the following trusted parties for the purpose of operating our business:
- Shipping carriers: USPS, UPS, FedEx, and our international logistics partners (only share necessary name, address, phone number for delivery within contiguous US states)
- Payment processors: PayPal, Airwallex (only share necessary payment information to process transactions)
- Service providers: Website hosting, analytics providers (Google Analytics), email service providers, who are bound by confidentiality agreements. We utilize hCaptcha for bot and abuse prevention. The hCaptcha Privacy Policy and hCaptcha Terms of Service apply.
- Legal requirements: We may disclose your data if required to do so by law, or to protect our rights, property, or safety, or the rights, property, or safety of others.
4. CCPA Privacy Rights (California Residents)
If you are a California resident, you have the following rights under the CCPA:
- The right to request access to the personal information we collect about you
- The right to request deletion of your personal information
- The right to opt out of the sale of your personal information (we do not sell your personal information)
To exercise these rights, please contact us at support@arcmeow.com. We will respond to valid requests within 45 days.
5. Data Security
We implement appropriate security measures, including SSL encryption, to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
7. Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “last updated” date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
support@arcmeow.com